Racquet Club 24 Privacy Policy
Effective Date: 19th Dec 2024
Racquet Club 24 (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information, as well as your rights regarding this information.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
•The Racquet Club 24 website: https://www.racquetclub24.com
•Interactions facilitated by third-party platforms such as Playtomic, Shopify, and Mailchimp.
This policy does not extend to third-party platforms that you access through our website. Each of these platforms operates under its own Privacy Policy:
2. Data We Collect
We may collect and process the following information:
1.Information You Provide Directly:
•Name, address, email, phone number, age, gender.
•Preferences regarding communications, coaching, and retail goods.
•Payment information for purchases (via Shopify).
2.Information Collected Automatically:
•IP address, browser type, device information, and cookies when visiting our site.
3.Information from Third Parties:
•Playtomic: Court bookings, session details, and user preferences.
•Mailchimp: Communications and consent preferences.
•Shopify: Purchase history and payment information.
3. How We Use Your Data
We use your data to:
•Facilitate court bookings via Playtomic.
•Manage communications, promotions, and updates using Mailchimp.
•Process purchases and provide customer service via Shopify.
•Improve user experience through website analytics and cookies.
•Fulfill legal and regulatory obligations.
4. Sharing Your Data
We may share your data with:
•Third-party service providers (Playtomic, Mailchimp, Shopify) for the purposes of delivering services.
•Professional advisors, IT service providers, and payment processors.
•Legal authorities if required by law.
We ensure that third-party platforms only process your data as outlined in their Privacy Policies.
5. Your Rights
Under UK GDPR, you have the right to:
•Access, correct, or delete your personal data.
•Withdraw consent for marketing communications.
•Object to or restrict data processing.
•Request data portability.
To exercise these rights, contact us at [insert email].
Our website uses cookies to improve functionality and user experience. Details on cookies used by third-party platforms:
You can control or disable cookies in your browser settings.
7. Retention of Data
We retain your personal data only for as long as necessary for legal, operational, or business purposes.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.
Contact Us: For questions, email us at [insert email] or write to us at Racquet Club 24, Dunmail Park West, CA14 1NH, UK.
